How to fix the “Bad Image” error while installing McAfee LiveSafe?

McAfee LiveSafe is one of the most used antivirus software that protects and defends devices against viruses, online threats, and other ransomware present online as well as offline. You can subscribe and install McAfee Livesafe to your device by following a couple of simple steps. The installation process for McAfee Livesafe is very easy and users go through the process without any errors but sometimes a few people may experience issues while installing McAfee Livesafe to their device. A few of our customers have reported seeing the “Bad Image” error message while installing McAfee Livesafe to their device. The issue occurs when you try to install McAfee software to a Windows operating system that uses the SHA-1 hashing algorithm. You will have to update your Windows operating system to SHA-2 as McAfee uses the newer algorithm called SHA-2 hashing for Microsoft root certificate.

If you are experiencing the same problem, read this article and install the latest patches from Microsoft that would provide the compatibility for SHA-2 by following the troubleshooting steps mentioned here immediately.

If you are unable to install or download McAfee Livesafe to your device due to some other reasons, please contact Mcafee Australia and get your queries resolved immediately.

Steps to fix “Bad Image” error while installing McAfee LiveSafe
  • Go to the SEARCH field from your windows by either clicking on the SEARCH field from the bottom of the taskbar or by opening the Start menu.
  • Now, type WINDOWS UPDATE in the search field and then choose the WINDOWS UPDATE SETTINGS option.
  • Once the Windows Update screen opens, click on the CHECK FOR UPDATES blue button.
  • It may take a few minutes for Windows to scan for updates, click on the UPDATE NOW button once updates are displayed.
  • Now, follow the instructions given on-screen to apply the updates, restart the computer, and then try to install McAfee again.
We hope that the steps mentioned above helped you to fix the “Bad Image” error message from your McAfee installation window, please dial our  Mcafee Antivirus Help Number in case the issue remains. We have the most experienced McAfee agents that are well trained to resolve all your McAfee-related issues instantly.


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